FAQ
1. What sizes are available for Whitefox hoodies?
Our Whitefox hoodies come in various sizes, including XS, S, M, L, and XL. Please refer to the size guide on each product page for detailed measurements.
2. How should I care for my Whitefox hoodie?
To keep your hoodie in the best condition, we recommend machine washing it in cold water and avoiding bleach or high-heat drying. Always check the care label for specific instructions.
3. Do you offer international shipping?
Yes, we do offer international shipping. Please review the available shipping options and estimated delivery times at checkout.
4. How long does it take for my order to be shipped?
Orders are typically processed and shipped within 1-2 business days. During peak periods, processing times may be slightly longer.
5. Can I change my order or shipping address?
If you need to modify your order or update the shipping address, please contact our customer support team as soon as possible. We’ll do our best to assist, but changes may not be possible once the order is in the shipping process.
6. What should I do if there is an issue with my received item?
If you receive an item that is defective or incorrect, please contact our customer support team immediately, and we will assist you in resolving the issue.
7. How can I track my order?
Once your order is shipped, you will receive a confirmation email with a tracking number. You can use this number to monitor the status of your package.
8. Do you have a return policy?
Yes, we offer a return policy. If you are not satisfied with your purchase, please contact us within 30 days of receiving your item to initiate a return. Ensure the item is unworn and has its original tags.
9. How can I contact customer support?
For further assistance or any other inquiries, please reach out to our customer support team via [your contact email] or call us at [your contact phone number].