Shipping policy
Welcome to white fox! We’re thrilled to have you as our valued customer. Below, you'll find all the details about our shipping policy to ensure a smooth and enjoyable shopping experience.
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Shipping Destinations: We offer shipping across the globe, including select international locations. Please be aware that shipping options and delivery times may vary depending on your destination.
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Order Processing: After placing an order on our website, please allow 1-3 business days for processing and verification. During peak periods, processing may take a bit longer, but rest assured, we’re committed to dispatching your order promptly.
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Shipping Methods: We provide various shipping methods to suit your needs:
- Standard Shipping: Estimated delivery within 9 to 14 business days.
- International Shipping: Delivery times depend on the destination. Check the checkout page for estimated delivery times.
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Shipping Charges: Shipping fees are determined by the selected shipping method, the destination, and the total value of your order. You can view these charges at checkout before finalizing your purchase.
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Tracking Your Order: Once your order is shipped, you’ll receive a confirmation email with a tracking number and instructions on how to monitor your package’s journey. You can also log into your white fox account to check your order status.
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Customs and Duties: For international orders, any customs duties, taxes, or additional fees imposed by the destination country are the customer's responsibility. white fox is not liable for delays due to customs processing.
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Order Modifications and Address Changes: We understand plans change. If you need to modify your order or update your shipping address, please contact our customer support team as soon as possible. We’ll do our best to assist, though changes may not be possible once the order has been processed for shipping.
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Order Delays: Although we aim for timely deliveries, unforeseen circumstances beyond our control, such as weather disruptions, holidays, or other events, might cause delays. We appreciate your patience and understanding in these situations.
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Order Tracking and Inquiries: Should you have any questions or concerns regarding the status of your order, don’t hesitate to reach out to our customer support team. We’re here to help and provide updates on your order’s progress.
Thank you for choosing white fox! We’re dedicated to delivering excellent products to your doorstep promptly. If you have further questions or need assistance, please contact our customer support team at Service@mail.shopwhitefoxhoodie.net.